Posts Tagged ‘business’

Referral Learning

Friday, November 23rd, 2018

Before you instantly try to tear apart a business colleague’s, a client’s or a friend’s suggestion to meet with someone or explore a potential business opportunity, sit back and listen for a minute or two. There is three learning points: (A) the size, immediacy and relevance of the specific opportunity for you, (B) the individual’s current understanding of a high potential referral for you (clarity and accuracy) and (C) their current capability to be an immediately useful and relevant source of help, in ways you never imagined (who they are hanging out with, what they are immersed in and so on).  

Building Trust

Monday, November 12th, 2018

When you rush to “sign up” a prospect as a client, an adviser, an investor and so on, counterintuitively you lessen the prospects of profitable business. Why? This is the relationship business. Foregoing time taken to properly build a trusting relationship gnaws away at the benefit of doubt the other party gives you, their accuracy in helping you make smart decisions and their commitment to help you prosper (reciprocity). Take a pause, invest quality time and keep offering reciprocal value. 

Trapped

Monday, October 22nd, 2018

There are two forms of “entrapment”, physical and virtual. “Physical”, in the sense of the car being caught up in a traffic jam with nowhere to turn on a highway or motorway. “Virtual”, in the sense of being “stuck” in a lousy investment, business or job. Too often with the latter, I meet individuals where their mind has a vice-like grip on their ability to figure out how to adapt to the prevailing conditions (de-risk, effect change, change accountabilities) or escape entirely to a safer, more positive position. The good news is they can and very often will “escape” but their refusal to seek expert help dramatically prolongs the suffering. Move on!   

Conspiracy Theorists

Monday, October 8th, 2018

For some people, there is a conspiracy theory behind everything today (Kavanaugh, Trump, the crooked jockey). The Oxford English Dictionary defines a conspiracy theory, as “A belief that some covert but influential organization is responsible for an unexplained event.” Have you ever heard any hard evidence or observed behaviour supporting 99% of these theories? If, like me, you see it as a “cop out” by the uneducated not wishing to invest time educating themselves, we do an injustice if we don’t simply walk away.

 

Uncommon Perspective

Saturday, July 2nd, 2016

In just over a week we have experienced dramatic political and financial gyrations here in the United Kingdom.

  1. No one has died, sharp words have been exchanged amongst politicians, bankers, business and families.
  2. Many well meaning and educated “remain” supporters have taken their ire to the peaceful streets.
  3. The markets have plunged 8% and in the case of the FTSE 100 largely recovered while the pound remains subdued by a state of “post traumatic stress”, as the Bank of England’s Governor described the current situation.
  4. Political leaders have seen dramatic twists in their career trajectories, yet calm largely pervades in London and elsewhere.
  5. Annual rituals at Wimbledon and Henley precede with full attendances, save for outbreaks of rain.
  6. We stopped to reflect on real tragedy, the start of the Battle of the Somme, 100 years ago and the unthinkable bravery and despair of so many young people and their families.
  7. Businesses continued investing, hiring new teams and buying/selling others this week. Life is largely continuing as it did 9 days ago.
  8. For sure, there is heightened awareness of tough choices to come over the next 24 months but people are still keeping their holiday plans, discretionary spending and going about their daily business.
  9. Yet many in the media, dumbfounded that their agenda has been hijacked by an unusual consensus project a life of disarray and gloom. Resisting change and throwing barbs at the democratic majority in this country. Deal with it. You are the problem now. Don’t expect others to start handing out the hankies.
  10. Look for the new opportunities that might capture the hearts and minds of Britons and others who choose to invest their time, money and energy here.

© James Berkeley 2016. All Rights Reserved.

 

A Dumb Englishman Abroad

Monday, May 16th, 2016

Rick Stein, the international chef is currently airing an entertaining series on BBC television about long weekends in European cities – the food, the culture and the history. Stein is a great chef, I have eaten in a number of his restaurants and the creator of an impressive brand. He comes across as intellectually curious and a decent man but his mangling of the English and Austrian language in his latest show in Vienna, wouldn’t get him a job in Burger King.

If you want to be taken seriously on a public stage, on camera or at an international gathering or event, the minimum expectation is that you demonstrate a command of your own and your host’s language. If you want to use local terms or words to impress others, make sure you know how to pronounce them properly and in the right context. If you are in doubt about the latter, ask an informed local. Don’t wing it, you’ll look an amateur.

In Stein’s case with an expensive production and abundant researchers, it is just lazy film making or you can blame it on the irritating tendency at the BBC to dumb down programme making to the lowest common denominator. Either way, it makes the speaker look dumb. Why would you do that or allow others to create that impression?

© James Berkeley 2016. All Rights Reserved.