Posts Tagged ‘business sale’

Exit Beliefs

Sunday, June 2nd, 2019

Some business founders, who have long since left the “survival” phase of building their business when money was actually extremely tight, overlook the fact that their beliefs haven’t changed or adapted with their business growth. Such that their attitudes and behaviours, which are governed by those beliefs are out of sync with their logical aspirations today, when it comes time to “exit” (maximise wealth).

I see this in my retainer work with 30% of entrepreneurs and founders seeking to realise their lifetime’s work, particularly in the latter stages of their careers (a full or minority sale of the business). It is particularly prevalent in those, who have arguably hung on too long, suffered through poor health for a brighter future or an unforeseen event that has precipitated a sudden sale.

They perpetuate trying to do everything in areas that they are visibly struggling with or not an expert (transition planning, attracting and converting interest with buyers), in order to save a paltry amount of money (fear of going broke). All the time feigning interest in external expertise, other than to unearth a “solution” (buyer or investor relationship) that they might consummate directly. Money is more emotional than logical.

The mindset is “I managed to sell my business for $120 million and it didn’t cost me a thing” (long forgetting the angst, excessive risk and the labour intensity for they and their families in the days to cash landing in their bank account).

How do you know your business couldn’t have realised $190 million? How do you know that the terms and conditions with the payment schedule (indemnities, earn out etc.) couldn’t have been exponentially more favourable to you? How do you know that there weren’t cheaper sources of capital within or outside your business? How do you know the “process” couldn’t have been completed in half the time taken?

You don’t but you have to trust your judgement at some point, and recognise the limits of your behaviour (talent) and skills. After all, drawing blood is a relatively straightforward procedure but you’d feel far safer in the hands of a trained nurse, irrespective of the cost. Common sense comes at a cost.

Selling Your Life’s Work

Friday, April 12th, 2019

Advice for business founders: what precisely does a “success story” post-sale look and feel like to you?

I find a great many founders, who come to me at the start of their exit or transition plan crave that story.

Yet most are already a “success” but they aren’t acting like a success (poverty mindset). I tell my clients, pay me now, I’ll show you. Pointing immediately back to them, I ask for the cheque and explain the flaws in how they are acting.

  1. You must not consciously or subconsciously cede power and control over your life to others (the business buyer, your investors, your family or others) unless it is to accomplish clear, discernible personal and professional goals (positive selfishness).
  2. You must give yourself permission to talk confidently about your personal achievements and be comfortable with your success (business and social gatherings).
  3. You must treat yourself, your family and the communities that you live in well (why save $2,000 on a first class air ticket or not give generously to your old school foundation).
  4. You have no “obligation” to help feed others in your post-sale life or to leave large future inheritances for your family members. Safe for offering your offspring a good education, and loving support.
  5. You must not become a “prisoner” to your good fortune. Putting up physical or metaphorical “hedges” to protect your wealth and privacy, at the cost of distorting you and your family’s beliefs, attitudes and behaviours.
  6. You will need clarity about the future purpose of your wealth and appropriate family governance, formal or informal. Seek professional help particularly in large and complex situations.
  7. You must invest assertively in your future health and well-being (exercise regularly, eliminate tasks that bore you, hire help that conforms to your new life needs and experiment with new pursuits).
  8. You will have exponentially more discretionary time for the first time since early childhood. How do you plan to use it in ways that will delight you, and you can productively contribute to society? (the golf course, the yacht or the wine cellar is never a replacement for the business).
  9. You must continue to personally learn, develop and find new ways to apply it. You want to be seen as an individual of increasing interest to others (don’t fall into the trap of “I have seen everything” or sit on your past glories).
  10. You will need a more eclectic group of friends and acquaintances across different age groups. Don’t merely hang out in stultifying environments with other wealthy types, who express a common worldview (The Beverly Hills Tennis Club syndrome).
  11. You must find and take advice from new sources of qualified expertise (financial and non-financial affairs).
  12. You must stop searching for the exact same entrepreneurial thrill and competition. You have made a life change, find what you love to do, what you excel at and what you can build a new life around that will excite you.
  13. The discipline, organisation, focus, speed and resilience that has served you well as founder will need constant “maintenance” post-sale. Whether it is planning your day, getting priorities done, reviewing investments or rebounding from bad decisions.
  14. You must embrace the richness of travel and the wider world while your health allows it (new cultures and new experiences).
  15. You must accept that you are not who others see you as, you are who you see yourself as today, nothing more (self-worth).
  16. There will always be someone with greater piles of cash or material possessions. Wealth is merely fuel for the life you want to lead, you have that in abundance, stop worrying or drawing unfavourable comparisons.
  17. The terms and conditions attached to your business sale are often more important than the price paid for the business. Ensure the time you give to both in the negotiation phase is reasonable and appropriate.
  18. A change of control means there is a new boss at the helm, a new set of objectives, a new direction, and a new set of fears about the journey ahead. What happens post-sale is largely out of your power and control, get comfortable with your new status, and the probable foreseen and unforeseen consequences. Otherwise, why sell?
  19. You want to sell well. That means you agree and adhere to a set of joint accountabilities post-sale. On your side, you don’t undermine the new owners to feather your own ego. When you do comment, you remove the emotion, and offer logical reasoning, based on hard evidence or strong anecdotal information. Otherwise, you stay silent.
  20. Finally, the value that a buyer places on their business, is simply the pulling forward of future cash flows, which are expressed as a net present value. It is not the final judgement or score on your personal “success story”.

Don’t fish with business brokers

Friday, February 22nd, 2019

There is a growing cadre of people, who use a multiplicity of titles in multi-family offices, private banks, private investment offices, corporate finance advisory firms, HNW investment platforms that are nothing more than “business brokers”. Run!

To the uninitiated entrepreneur, they are fully regulated, credible and talk about the huge depth and breadth of their advisory network. Their opaque approach is to “rent out” their cookie-cutter services, prepare investor bait, and line up as many unsuspected bodies as possible, as potential buyers or investors in your business in the shortest time. In return, they may request a modest upfront fee alongside a 4-6% success fee (capital raise) or a 2.5 – 4% fee in a business/real asset sale for their services (preparing your investor marketing materials and running a “process”), or purely agree to work on a contingent fee basis.

Ask yourself, how could I build a professional, ethical and reputable advisory business on that basis? The answer is you need “high volume and high client churn”. Cutting bait, and commitment, if not contractually, with a client fast when there is no immediate and serious investor interest. Then, ask how is that in my (entrepreneur’s) best interest in a highly complex and ambiguous situation? If they fail, I am hurt financially but their only loss is time.

If you are still unsure, ask them to show you details of their contractual relationships (“skin in the game”) with other entrepreneurs as clients, investors and intermediaries (mandate, exclusivity periods, revenue sharing). A lot of these brokers are seeking to use you, to build their own investor network, irrespective of your success. They will hurt your brand, your investment credibility and waste extensive time. A lot of these people claim to know or have investor relationships they really don’t have. Ask to speak to not just to those entrepreneurs and investors they have had success with but crucially, those they haven’t.

The Next Big Thing

Monday, February 4th, 2019

In my business transition advisory work, I find 80% of entrepreneurs and executives in high-growth and mid-sized businesses very clear about the preferred outcome for the business, 50% very clear about the simplest path to it, 20% very clear about their own ideal future post-transition and less than 10% very clear on the optimum way to get “there”. Why? They’ve consciously or unconsciously ceded power and control to others, not prioritised themselves, or worse, they are in hiding behind a veil of procrastination. Have I hit on a very uncomfortable truth?

Pull up a chair, eliminate the distractions and let’s resolve now to clearly, and unambiguously, answer the three most important questions:

  1. What am I tremendously passionate about?
  2. What rare and powerful combination of skills, behaviours and expertise do I uniquely possess or could quickly develop?
  3. Where would the application of those talents have a transformational impact on the future of (enter organisation name), and its’ key constituents (enter clients, employees, investors, board members, business partners, suppliers names and so on)?

Armed with that level of clarity, what stops you setting aside time now in your diary to meet with those individuals? For many of my clients, it is really one of three reasons: you don’t trust your own judgement (“I am unfamiliar who’d have a need for me outside what I know”), you don’t see a need (“opportunities will come to me”), or you don’t see the urgency to do it (“I’ll get around to it once my immediate business goals are met”). Some site money as an excuse but that is very rarely the case unless you are broke.

The harsh truth is without the discipline, hard work and talent, to make it happen now, it will rarely lead to a desirable personal conclusion. You’ll end up forever circling half-explored opportunities, amid growing frustration of wanting to get “stuck into something”. When you do have the need post-transition, finding the “right opportunity” is incredibly difficult (your ideal relationships and interactions have changed markedly). Finally, you find perhaps for the first time, in the case of entrepreneurs, founders and executives on “exit”, you are beholden to others’ timing and priorities, which don’t align with your own.

Hiring qualified experts like me (depth and breadth of insight globally supported by a track record of success) can demonstrably help, strategically, where you are seeking validation of your own judgement, and tactically, pathways to ideal names, monthly accountability or creation of a post-transition structure “in waiting”. For example, the entrepreneur, who decides that he wants to invest in other entrepreneurs or the executive, who wants to work with private investors or philanthropic initiatives. However, it is really down to you and your desire to mitigate the risks of an unsatisfactory outcome.

Sell-Side Wealth

Monday, October 29th, 2018

I meet a great many entrepreneurs/founders in their later years embarking on ambitious ownership transitions. In my experience with such complex and ambiguous plans, we need to ensure the strategic guidance to successfully attract ideal investor(s) and convert that into a signed agreement is matched by the seller’s future understanding of their actual personal wealth needs, post-sale. The trail is littered with the remains of unrealistic and poorly informed sellers of businesses that pursued a sale without sound metrics and accountabilities. 

  1. What do you actually need financially to live in your desired lifestyle for the rest of your life?
  2. Is it realistic and supported by hard evidence?

If “Yes”, where are you today, what changes must happen, who is accountable, and in what timeframe?

If “No”, when and where are you going to acquire the hard evidence and the expertise, to help you make prudent life changes consistent with your realistic financial means? 

It is that simple if you have the courage and volition to put yourself first. 

Blind Partnerships

Monday, October 15th, 2018

If you are dumb enough to refuse a replacement, the time to build trust, which has been integral to your partnership, alliance or consortium’s success, you better have something so desirable others are willing to bet “blind”. That is a luxury very few organisations ever have. Or then again perhaps you have close to zero interest in your partners’ future or in finding a replacement.

A Vulnerable Seller

Monday, November 13th, 2017

Here is something counter-intuitive for a great many sellers of high-growth and mid-market privately-held businesses. If you want to maximise the price on exit, you need to maximise your vulnerability. Yet most sellers have spent years doing the exact opposite.

Vulnerability is largely a function of a seller’s self-worth (“I won’t allow the sale outcome to influence how I think about myself”), giving yourself permission to be vulnerable and the quality of your support system (friends, family, advisers and acquaintances). Hence any transition plan in the lead up to the start of the exit process, needs to address all three aspects, in advance, alongside:

  • Any fractured personal relationships (spouse/partner/family members)
  • Any past, present or future “private promises” made by the business to fellow shareholders, managers and family members (financial or no-financial)
  • Any private grievances (key clients, key business partners, key suppliers) or events (disputes, potential regulatory breaches etc.) that might reasonably give the buyer cause for alarm in due diligence or god forbid, post-sale.

You are rightly proud of the business that you have built. You have had proprietary control of the reins (people, capital, resources). Your control has given you power (discretionary authority) and protection (preeing eyes). The “4 P’s”. Now a buyer (strategic or financial) is being asked to make an informed judgement on the value of your business to their ideal future. What is the sum of your pride, your proprietary control, your power and your protection worth to them?

A buyer can rarely understand it (quality of your people and management, quantum of uncertainty, competitive threats) clearly without you being voluntarily vulnerable (trust). You cannot negotiate successfully without putting yourself in a position of vulnerability (willing at any point to walk away from a proposed deal), irrespective of the  consequences (financial, non-financial, business or personal). That requires a mix of internal and external attention as early as possible in the transition process. If appropriate, hiring someone, who has successfully dealt with those issues in their own business and who can help navigate you through the process. Almost certainly, not an internal figure, nor your corporate finance adviser. Someone, whose skills, behaviours and expertise are strongly aligned to your discrete personal and business needs.

© James Berkeley 2017. All Rights Reserved.

The Entrepreneur’s Uncommon Legacy

Friday, June 30th, 2017

90% of entrepreneurs want to leave a powerful and lasting legacy upon the successful transition of their business, yet most fail. I define “legacy”, in a business context, as a framework within which decisions are made today about sustaining the beliefs that will enable the business to thrive in the future.

Failure is not in my experience down to the most obvious reason (renouncing control) rather it is the absence of people, long before the sale of the business is concluded, with the skills and volition to implement the entrepreneur’s desired legacy in the real world, and constant procrastination. Here is a simple checklist for the Entrepreneur:

  1. What would a successful legacy look, feel, touch, smell, taste like to those who are important to you and in what realistic timeframe?
  2. Whose support must you command upfront (exemplars, key influencers) to sustain it?
  3. What specific goals are you trying to accomplish internally and externally (e.g. improve succession planning, more impressive innovation, heighten customer awareness of societal issues etc.)?
  4. What elements need tackling first (e.g. strengthen career development, prioritise resource to performance improvements not fixing problems, identify exemplars etc.)?
  5. What must be done tomorrow and the day after?
  6. By whom and by what deadline?
  7. Do it.

If you need additional expertise, hire it. One of the biggest mistakes is the assumption that the content knowledge your coterie of existing advisers and top managers have about the inner workings of the business is sufficient to succeed. Here is the litmus test for the Entrepreneur:

  1. Do my key people possess a high, moderate or low level of familiarity with my legacy?
  2. Do my key people possess a high, moderate or low level of clarity about my legacy?
  3. Do my key people possess a high, moderate or low level of skills to implement my legacy?

Better to have started early, tried and failed than for the entrepreneur to look back with regrets about the mistakes that were made by not being bold enough or making it your priority, before the business was sold.

© James Berkeley 2017.

What Is Your Story

Tuesday, May 31st, 2016

 

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Every week I get smart, intelligent entrepreneurs coming to me for “help” with strategy and tactics to grow their business, raise capital, partner or even exit. I decline the overwhelming majority not because they don’t have a smart proposition but because I don’t have confidence that they can create and communicate a compelling story.

If they cannot convince me that they can get over the line, why would I invest my time and energy in convincing others? Of course, there are people I overlook who go on to prove me wrong.

The problem I find is that Founders, who may have been hugely successful in a big organisation or a different environment automatically assume their past performance and credibility confers a compelling story to others. Much as the celebrity dropping the “do you know who I am” line at the overbooked airline desk or the nightclub hostess. It rarely works.

It is about today’s story, today’s investment decision, and today’s health of your business.

Who are you today? What do you actually represent to a high potential investor, buyer or partner? How are they better off or personally better supported in investing in your success?

Knowing the answers to those questions doesn’t confer success but it sure gets your head and story into the appropriate context.

© James Berkeley 2016. All Rights Reserved.