Posts Tagged ‘investors’

Don’t fish with business brokers

Friday, February 22nd, 2019

There is a growing cadre of people, who use a multiplicity of titles in multi-family offices, private banks, private investment offices, corporate finance advisory firms, HNW investment platforms that are nothing more than “business brokers”. Run!

To the uninitiated entrepreneur, they are fully regulated, credible and talk about the huge depth and breadth of their advisory network. Their opaque approach is to “rent out” their cookie-cutter services, prepare investor bait, and line up as many unsuspected bodies as possible, as potential buyers or investors in your business in the shortest time. In return, they may request a modest upfront fee alongside a 4-6% success fee (capital raise) or a 2.5 – 4% fee in a business/real asset sale for their services (preparing your investor marketing materials and running a “process”), or purely agree to work on a contingent fee basis.

Ask yourself, how could I build a professional, ethical and reputable advisory business on that basis? The answer is you need “high volume and high client churn”. Cutting bait, and commitment, if not contractually, with a client fast when there is no immediate and serious investor interest. Then, ask how is that in my (entrepreneur’s) best interest in a highly complex and ambiguous situation? If they fail, I am hurt financially but their only loss is time.

If you are still unsure, ask them to show you details of their contractual relationships (“skin in the game”) with other entrepreneurs as clients, investors and intermediaries (mandate, exclusivity periods, revenue sharing). A lot of these brokers are seeking to use you, to build their own investor network, irrespective of your success. They will hurt your brand, your investment credibility and waste extensive time. A lot of these people claim to know or have investor relationships they really don’t have. Ask to speak to not just to those entrepreneurs and investors they have had success with but crucially, those they haven’t.

Mysterious Entrepreneurs

Thursday, February 21st, 2019

Ahead of a meeting with a potential investor, to what extent have you thought about the mystery that lies in your entrepreneurial “past” and the relevant application of it to your investor’s immediate future? It is fine to be translucent, probably unhelpful to be opaque and not necessary, to be transparent.

For example, an investor would “think” they know me well after a google search through my website, blog, newsletters, public speaking, media contributions, podcasts, published articles, company accounts, social media, and perhaps talking to others. What they wouldn’t know, or at least they’d have to dig very deep, is many of the experiences that have shaped my understanding of the complexity and ambiguity in pulling off successful private company investments:

  • Lesson No. 1: In October 1982, “bad losers” make terrible investment partners, and friends or acquaintances, who are “bad losers”, are to be avoided at all cost, especially when you are the smallest kid in the class! Trying my hand at an early entrepreneurial endeavour selling horse racing tips (£5 for a series of “Tiny Tips” three Saturday Nap selections), while a teenager at boarding school, I received zero credit if they won and untold grief, bordering on physical abuse, if they lost.
  • Lesson No.2: In March 1992, most business risk management plans make appropriate allowances for catastrophes (hurricanes, earthquakes, wildfires) and with time businesses can rebound but rarely, do they consider the subtle changes in human behaviour and the grave consequences. That thought occurred to me while part of a deposition team seeking to reconcile the impact of a ponytailed fiftysomething psychotherapist, sitting in front of us, who had “groomed” five of his patients to have sex with each other, as therapy. A Boulder, Co. clinic, 8 partners and a practitioner with a 30-year exemplary record, destroyed in an instant, and my employer, his insurer, forced to payout US$10.7 million bucks.
  • Lesson No.3: In late February, 1999, no amount of money can turn an entrepreneur’s vision into an organisational reality without the requisite judgement and talent. Here I was whisked from a dusty landing strip in the Grenadine island of Canouan, to a meeting with Antonio Saladino, the urbane Swiss-Italian founder of a luxury hotel and resort development (today transformed by the stylish hands of Irish tycoon, Dermot Desmond). Flirtatious blondes, Donald Trump, unexplained investors, gargantuan real estate development and the uprooting of an entire fishing island culture all with Grenadine ministerial approval. Very Ian Fleming. Modelled on Porto Cervo, Saladino’s plans went awry over failed assumptions about buyers of the luxury villas, the prime guest market (wealthy North Americans, not the bejewelled Europeans he spoke of), and how to mitigate the impact of commercial airlines suspending scheduled flights (no meaningful plan B or C).

There is a hundreds of other rich and humorous stories I can talk to investors about, many not for publication. All help to shape my skills, behaviours and expertise. What could you use to create a seductive rapport with your ideal investor?

Be My Valentine

Thursday, February 14th, 2019

Do you know who, in a business setting, your prospective business partners are “sleeping with”? I include those that they have formal alliances with and those that they have informal ties to, and the obligations inherent in those relationships. I raise the point because often in an unstructured transactional setting with ultra high net worth individuals, a full or partial sale of a business or an asset may involve culturally diverse parties, an extended chain of communication and overt secrecy. Time is short and excitement rises fast, what is not said (taken on trust) or not researched may be more important to your future relationship (loss of power and control) than what is said.

It Is Not You

Wednesday, January 30th, 2019

There are some prospects, clients, employees and investors, who irrespective of your thought, word and deed will never be satisfied. They are the individuals that drain your time, energy and resources disproportionately. You do they, and you, a disservice by “hanging in” there by all means or hoping times will change. They won’t, move on.

Building Trust

Monday, November 12th, 2018

When you rush to “sign up” a prospect as a client, an adviser, an investor and so on, counterintuitively you lessen the prospects of profitable business. Why? This is the relationship business. Foregoing time taken to properly build a trusting relationship gnaws away at the benefit of doubt the other party gives you, their accuracy in helping you make smart decisions and their commitment to help you prosper (reciprocity). Take a pause, invest quality time and keep offering reciprocal value. 

Entrepreneur Blindspots

Sunday, October 28th, 2018

Who get’s my time and interest? Two exploratory conversations with contrasting entrepreneurs with high-growth businesses this week. 

Entrepreneur A: “Let me show you my powerpoint presentation.” Five minutes later in response to what are you seeking to accomplish and where might I be immediately helpful, “I am just looking for money, I don’t need anything else.”

Entrepreneur B: “Let me tell you where I am at with my business, where I’d ideally like to be in future and what I am needing to change including raising new money.” After ten minutes of discourse and accepted vulnerability, “I’d be interested in your advice for me.”

As investors we want confident, not humble entrepreneurs. We want entrepreneurs with high levels of self-worth and a willingness to be vulnerable. To voluntarily admit weakness and display smart judgement.

We don’t want defensive entrepreneurs or those, who seek to excessively control our view into their business. Entrepreneurs don’t have to be transparent, translucent will do fine. When your use of powerful language, social skills, and intellect is obscured from us, little wonder investors move on.  

Here is my observation: have you adapted your behaviour to the life you now lead (entrepreneur), or insist on behaving as you learned to do in a former life as a former Citi banker, BCG consultant or CEO of a global company? 85% of the first-time entrepreneurs I meet persist in behaving as they have in their prior life with one obvious exception. Money. They happily claim poverty “I am not in the position I was….” at the mere mention of paying for advice. When the reality is they remain in the top 2% of the nation’s wealthiest people.  It is simply not credible. 

Uncommon Market Attraction

Wednesday, September 19th, 2018

The Secret of A Seductive Rapport

When business or investor prospects are drawn to your intellect, social interaction and your communication style, the relationship moves to a depth of reciprocal trust and respect where doing business together becomes “probable”, not  “possible”. Counterintuitively, you get to that point, not by submerging business prospects in everything there is to know about you (marketing collaterals, credentials, deals) but impressively answering what the prospect wants to know.

You help yourself in advance, by visualising where you want the conversation to end up, the obstacles that might lie ahead, and natural responses to keep your conversation on track with maximum momentum.

You help yourself after the conversation, by examining what worked well and you can repeat successfully next time you meet, what didn’t work well and what you must improve when in the same situation.  

   

Reckless Entrepreneurs

Wednesday, May 16th, 2018

Just because we can ski most slopes, doesn’t make us an “automatic” to successfully navigate a steep, icy couloir. We find help, take advice, practice, get feedback and make adjustments to our technique. Why do so many early-stage entrepreneurs, who have had some success raising money from mostly family and friends, forsake that adult learning sequence, and demand their advisers immediately “show them the way” to new investors? I’ll tell you, it is where their confidence has turned into blind arrogance.

© James Berkeley 2018. All Rights Reserved.

Seed-Stage Investing: Time, Not Money

Monday, April 16th, 2018

If we don’t value our time, why should others? I have spent a good chunk of the past 3 years, inundated by entrepreneurs largely seeking help accessing global pools of predominantly private capital, at the seed stage. A timely blogpost yesterday by the insightful venture capitalist Fred Wilson reaffirmed a point that I have been reminding hundreds of individuals – “what is the return on your time invested, not your money”?

Here is what I see:

  • “The Poverty Entrepreneur“: A majority of individuals, who have been a success in their “past” but they don’t act like a success today (forever claiming poverty, reluctant to hire external expertise on equitable terms, seeking endless “free” favours without regard to others’ time). Often relics of large management consultants or banking.
  • “The Abundant Entrepreneur”: the rare, hidden gem, more often than not a seasoned entrepreneur, who is respectful of others’ time, willing to pay equitably for high quality advice and has a high level of self-worth.
  • “The Acquiescent Board Chair“: the well-known business person, who dabbles in young businesses either for affiliation needs with other impressive figures or the rare chance of a jackpot outcome. Very much a discretionary investment of their time, they are prone to ask apologetically for extended favours (contingent fee basis) from advisers, knowing in all probability it is a low return on everyone’s time invested but we are all in the “hope factory” together.
  • “The Scrambling Adviser”: A cohort of financial and corporate advisors (often solo and boutiques), who this IS their prime source of wealth. They are invariably failing to balance time invested, a sustainable business and a career successfully.  Few survive for long without exploring alternatives.
  • “The Luxury Adviser”: A cohort of financial and corporate advisors, whose principle source of wealth (founding business, a banking career etc.) affords them the luxury of dabbling as advisors and investors in the seed area without regard to the actual return on their time invested.
  • “The Blunt Investor”: A cohort of professional investors, whose prime source of wealth arises from seed stage investing, time is precious and they are wont to give very blunt responses to requests for their time or flatly ignore them.
  • “The Luxury Investor“: A cohort of angel and high net worth individuals, whose prior success affords them the luxury of significant discretionary time. Driven by their intellectual curiosity and wealth (time and resources), they are more relaxed about time given to seed investments (an interesting alternative to “pro bono” advice and charitable giving).
  • “The Tax Investor“: A cohort of angel and high net worth individuals, whose tax structuring particularly in the UK attracts them to seed investing. They are cogniscent of time in so much as it enables them to understand the net financial consequences of seed investments.

You undoubtedly recognise some of these individuals if you have got this far, perhaps yourself. I am not here to tell you what you should do but I am here to urge you to apply critical thinking, and to ask, “is this a great way to surrender my scarce time, not just my money?”

© James Berkeley 2018. All Rights Reserved.

 

Delusional Co-Investors

Thursday, February 15th, 2018

 

 

“Who are you today?” I meet a great many $30mio-net worth plus co-investors in growth businesses, who arrive as free spirits but quickly find themselves as “prisoners” in their own mind. Convincing themselves that they are a smart investor in ultimately a profitable growth business, management team and market when recent performance and future indicators suggest the exact opposite. To a certain extent, you can understand entrepreneurs travelling through what I term a “delusional growth zone” (burning ambition and unmatched results) but you’d hope private investors and those advising them would avoid enduring extensive self-imprisonment.  In my experience, “letting go” is a lot harder and painful for wealthy investors than most people ever imagine or discuss. Here is the rub: you cannot improve your situation unless you are willing to be intellectually-honest with yourself first (rational assessment), to not “fear” the consequences of moving on (ego) and to embrace rebounding from failure (accomplishment). This really isn’t about them, it is about you.

© James Berkeley 2018. All Rights Reserved.